Enterprise organizations across the U.S. trust vCORE to support, manage and optimize systems across the data center and into the cloud.
Scottsdale, Ariz. – Feb. 20, 2020 – As more enterprise clients rely on vCORE as a trusted partner for proactive, flexible IT Operations as a Service, the industry analysts at CRN have once again recognized the fast-growing technology firm among North America’s elite managed service providers for 2020.
CRN, the leading source for IT channel news and analysis, recently named vCORE among its “Elite 150” managed service providers for the third consecutive year. The distinction is part of the annual MSP 500 award, which honors MSPs that “deliver operational efficiencies, IT system improvements, and a higher rate of return on investments for their customers,” according to CRN.
vCORE IT Operations as a Service capabilities include cloud operations, enterprise NOC services, systems management and optimization, identity management, Office 365, and more. The company provides 24/7/365 monitoring from a U.S.-based, highly-secure Enterprise Operations Center.
vCORE IT OaaS client base grows 3x in two years
The number of clients who rely on vCORE for IT Operations as a Services has more than tripled in the last two years, and the company has maintained a 96 percent customer satisfaction score over that period.
vCORE’s proactive approach to systems management, flexible contracts, 100% on-shore support, and deep engineering expertise make the company an attractive partner for organizations of any size looking for help managing some or all of their IT operations.
“We continue to invest heavily in training and certifications for our engineering team to provide best-in-class service while adding more capabilities in cloud and Microsoft services,” vCORE Managed Services Director Colleen Tobler said. “We’ve added more offerings like cloud native resource management, active directory, and an O365 suite of support, and the response from clients has been tremendously positive.”
A third consecutive year on CRN’s MSP 500 list, meanwhile, provides additional validation that vCORE is leading the pack when it comes to next-gen technology and a tireless commitment to customer success, vCORE CTO Stephen Chieng said.
“We’ve built a culture here that puts the customer’s needs above everyone else’s, even our own,” Chieng said. “We’re focused on helping clients deliver IT services faster and more efficiently, and it’s encouraging to see the IT industry recognize the value behind what we’re doing.”
To learn more about vCORE’s IT Operations as a Service offerings, visit vcore.com/IT-operations.