vCORE Technology Partners | Aug. 15, 2019
Enterprise cloud and hyperconverged infrastructure manufacturer Nutanix has named vCORE Solutions Architect Jeff Groom as the company’s 2019 Partner Systems Engineer of the Year for Southern California.
The honor comes as no surprise to the colleagues and clients Groom has worked with for more than five years at vCORE. He has long held a strong reputation for his tireless efforts, passion for technology, “always on” mentality, and commitment to doing what’s right for the customer.
“Jeff is the consummate professional,” said Nick Mayrath, Director of Advanced Solutions for vCORE. “The customer comes first, no matter what. He’s always thorough and never takes shortcuts, which makes life easier for his clients and colleagues.”
Groom is one of many systems engineers at vCORE who provide certified expertise in cloud, modern infrastructure, networking and security.
It’s a critical position for a company that lives and dies by engineering, delivering the right technical solution, and providing stellar support for its customers, vCORE Founder/CEO Steve Leavitt said.
“We don’t even start down the path of selling anything, to anyone, before this incredible team clearly understands the customer requirement, vets potential solutions, and steers the vCORE sales team and the client toward the best fit,” Leavitt said.
In light of his recent Nutanix engineering award, we asked Groom to answer five questions about his job, technology trends and personal interests:
Q. What is your role at vCORE and what do you enjoy most about the job?
A. My primary role at vCORE is to help clients solve complex business problems through technology solutions. We do this by first listening to the technical challenges, understanding the needs of their business, and then helping derive solutions to solve those challenges.
This role requires incredible attention to detail and staying current on technology trends and solution. I spend a lot of my time just understanding my clients’ business and work with IT staff to come up with new technology solutions to help that business achieve success.
Q. What new advances in technology are you seeing that have you excited about the future?
A. Artificial intelligence! I read something new every day on advances in this area.
It’s fascinating on how far we’ve come in the last few years, whether it be with predictive analytics in the data center through machine learning, self-healing systems to reduce downtime, forecasting capacity planning and reporting based on usage over time, or automating security and maintenance of services running in software.
On a personal note, living in Southern California, the one major stress in my life is sitting in traffic. I look forward to the day of just getting in my car and it taking me to where I want to go (neural-network-based autonomous driving). We are not that far away from this reality.
Q. What types of challenges have you seen HCI solve for enterprise organizations?
A. HCI takes the complexity out of managing 3-tier architectures. I remember when I was a storage administrator, we would have to wait for a server to be built in order to be provided the HBA information.
We would need to do all kinds of prep work on the back-end just to get storage seen by a host in order to pass the server back to the server team so they could create their filesystem or datastore.
There were other challenges when a support issue came up — whose fault it was, why the application was slow, etc. Too many siloed teams would try to come together to help solve a problem.
All that goes away with HCI. You no longer need a “specialist” to try to build out a simple VM or troubleshoot a performance problem.
When we needed to perform upgrades, it was the SAN team talking to the server team talking to the application team. All these middle points would eventually go away with a hyper-converged infrastructure.
Ultimately HCI should give time back to your administrators so they can spend their cycles being more strategic in their roles rather than working to keep the lights on.
Most of what’s required on a day-to-day basis is already stood up and resources are ready to be consumed. It should be as easy as a few clicks to provision VMs with this kind of technology and upgrades are simple to perform.
Q. What can vCORE’s engineering team do for businesses interested in HCI & enterprise cloud technologies?
A. vCORE can help you by offering complete expertise on best-of-breed technologies in these areas.
We are very strategic in partnering with only the best manufacturers on the market. Most engineers here at vCORE are very hands-on and have worked with the technologies that we sell or have learned by using them in our vCORE Technology Services Platform (lab).
Once we understand the challenge, we work with our clients to design and architect a solution, implement it into the client’s data center or off-prem, and support our clients as the technology matures and expands in their environment.
We partner with our customers for the long haul, and it feels great to help drive business outcomes through the technology solutions we sell.
Q. When you are not at vCORE where can you be found?
A. At church, on a beach, at the pool, spending time with friends and family, or watching a movie.
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