Brent Piatti, vCORE Cloud Technical Director| April 14, 2020
It’s been a month since I have been to an on-site customer meeting amidst the COVID-19 pandemic. That said, my operational tempo has significantly increased due to no travel, using various video conferencing tools, and the ability to sit in place and think as opposed to being constantly on the move.
What I’ve noticed during this time is that vCORE’s clients are increasingly wanting to learn about or bolster automation and cloud efforts to improve efficiency.
I think a major contributor to this is the unfortunate economic downturns and circumstances from the pandemic. We are seeing furloughs and layoffs that are forcing IT shops to do the same (or more) with less.
Let’s face it, even before the pandemic, our clients wanted to do three things:
- Move Faster
- Reduce Risk
- Do More with the Same
Move faster, reduce risk, do more with same … is that all possible? I think so. It’s what my team of Cloud and DevOps engineers do for our clients every day.
A fantastic resource for learning about how automation is helping companies is the “Accelerate State of DevOps Report from DORA.” The report focused on making the distinction between:
- Elite Performers
- High Performers
- Medium Performers
- Low Performers
The criteria for being considered into each of the categories consists of:
- Deployment Frequency – are you deploying code multiple times a day or once a month?
- Lead Time for Changes – once your Devs commit code, are you pushing it to production in one hour or one month?
- Time to Restore Service – if an app goes down, are you bringing it back online in less than one hour or one month?
- Change Failure Rate – when you make code changes, are you causing degradation to the service less than 15% of the time or upwards of 60%?
What I find is most of my clients have elements of all performers (Elite to Low) for specific applications. What I also run into for Medium/Low performers, depending on who I’m talking to, is a lot of “This is Fine”…
… it’s not. Let me elaborate.
The 2018 Accelerate State of DevOps Report determined that a Medium Performer spent anywhere from 40-60% of their time on “Manual and Unplanned Work,” whereas a High Performer using Automation and DevOps spend 18% to 50% on the same.
If we assume that most will fall in the middle of those distributions, and you do the math on your shop, it’s pretty clear that there are some real costs savings to be had by automating and using DevOps principles.
Let me give you a real-world example of a client with ~100 IT Admins and Developers spending about $6.75M/year. I won’t bore you with the math, but when they move from a Medium to a High Performer, they have the potential to save an average of $1.1M a year. Doing this exercise allowed us to build a compelling ROI and the savings can be used for more R&D/innovation.
At the end of the day, the vCORE “Cloud Crew” is ready for the challenge to help you automate all the things. We are AWS, Azure, GCP certified as well as a VMware Master Services Competency shop. If you’d like to see a demo, reach out here and we will show you:
- Automated Delivery of VMs, full application stacks, Kubernetes Clusters, Public Cloud, and multiple Day 2 Operations
- Infrastructure as Code
- Changes made with a CI/CD pipeline to a live application
- A way to reduce time spent on manual and unplanned tasks
More from the vCORE Technology Blog
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vCORE IT Operations as a Service ready to assist clients through COVID-19 challenges
Five Questions with vCORE Cloud Technical Director Brent Piatti